Client Charter

LKIM CLIENT CHARTER

We are committed in providing efficient, accurate and satisfactory services to our clients as follows:-

  1. Issuing the Registrar’s Decision on Applications for Economic Projects, Membership Categories and Proposal for Amendments to Fishermen’s Associations Constitution within Thirty (30) Days.
  2. Ensuring the Development Allocation is Fully Spent by 31 October.
  3. Ensuring that All Claims are Paid Within Seven (7) Days Provided the Supporting Documents are Complete.
  4. Issuing the Results of Applications for LKIM Fish Trading Licence Within: –
    I. Fourteen (14) Days for New Applications;
    II. One (1) Hour for Renewal Applications.
    Provided All Required Information or Documents are Complete and Meet the Prescribed Conditions.
  5. Giving Feedback Within: –
    I. One (1) Day for Media Complaints
    II. 14 Days for Public Complaints and Official Letters.
  6. Submitting Annual Report to the Ministry of Agriculture and Agro-Based Industry by 30th September.
  7. Issuing the Results of Application for e-Diesel/e-Petrol Card Received from the State LKIM Within One (1) Day.
  8. Issuing the Results of Application for e-Diesel/e-Petrol Card Received from the State LKIM Within One (1) Day.
  9. Issuing the Registrar’s Approval Letter on the Audited Accounts of the Fishermen’s Association Within Twenty (20) Days.

Client’s Charter Achievements – 2018

* LKIM Client Charter Achievement is updated once every 3 months (Quarterly)